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ISO 27003

ISO 27003

ISO 27003

ISO 27003 provides guidance on implementing an Information Security Management System (ISMS) based on ISO 27001, including planning, establishing, maintaining, and improving the ISMS framework to ensure effective information security management within an organisation.

Controls:

The "Improvement" control in ISO/IEC 27003 focuses on ensuring the continuous enhancement of the Information Security Management System (ISMS). It involves identifying areas for improvement, implementing corrective and preventive actions, and promoting a culture of ongoing evaluation and adaptation to evolving security risks and organizational needs.

  • Nonconformity and corrective action [10.1]

    The "Nonconformity and Corrective Action" subcontrol within ISO/IEC 27003 focuses on identifying, addressing, and preventing nonconformities within the Information Security Management System (ISMS). Nonconformities refer to situations where the ISMS does not meet its defined requirements, standards, or objectives. Corrective actions are the steps taken to eliminate the causes of these nonconformities to prevent them from recurring. This process ensures that any deviations from expected performance are systematically addressed and that the ISMS continues to evolve, improve, and effectively mitigate risks.

    This subcontrol is essential for maintaining the ongoing effectiveness of the ISMS, improving security practices, and ensuring compliance with both internal and external requirements. It aims to foster a culture of continuous improvement by proactively managing deviations and learning from them to strengthen the overall security posture of the organization.

  • Continual improvement [10.2]

    The "Continual Improvement" subcontrol within ISO/IEC 27003 emphasizes the need for ongoing, systematic efforts to enhance the effectiveness of the Information Security Management System (ISMS). It requires organizations to continuously assess and improve their ISMS processes, policies, and controls to ensure that they remain robust in the face of evolving security threats, changes in organizational context, and new regulatory requirements. This subcontrol underscores that improvement should not be a one-time activity, but rather an ongoing and iterative process integrated into the daily operations of the ISMS.

    Continual improvement is critical to maintaining a proactive security posture, addressing emerging risks, and ensuring that the ISMS adapts to meet the needs of the organization over time. It is driven by feedback, audits, performance metrics, and lessons learned from incidents, risk assessments, and nonconformities.

The "Performance Evaluation" control in ISO/IEC 27003 ensures the systematic monitoring, measurement, analysis, and evaluation of the Information Security Management System (ISMS). It involves internal audits, management reviews, and the assessment of security performance to identify areas for improvement and ensure the ISMS meets its objectives.

  • Monitoring, measurement, analysis and evaluation [9.1]

    The "Monitoring, Measurement, Analysis, and Evaluation" subcontrol within ISO/IEC 27003 focuses on the continuous monitoring and assessment of the performance of an Information Security Management System (ISMS). This subcontrol emphasizes the need for organizations to systematically collect and analyze data to evaluate the effectiveness of their information security controls and processes. Regular monitoring and measurement ensure that the ISMS is functioning as intended, that security objectives are being met, and that any issues or weaknesses are promptly identified and addressed.

    Effective monitoring, measurement, analysis, and evaluation are critical for ongoing improvement and compliance with ISO/IEC 27001 requirements. This subcontrol ensures that the organization can demonstrate continuous improvement, react to changing risks, and remain aligned with business objectives and regulatory requirements.

  • Internal audit [9.2]

    The "Internal Audit" subcontrol within ISO/IEC 27003 focuses on the systematic and independent evaluation of the Information Security Management System (ISMS) to determine whether it is operating effectively and in accordance with the organization’s information security policies, objectives, and legal or regulatory requirements. Internal audits help identify areas of non-compliance, inefficiencies, or weaknesses in the ISMS, providing valuable insights that support corrective actions, continuous improvement, and the achievement of information security goals.

    Internal audits are essential for maintaining the integrity of the ISMS, ensuring that processes, controls, and procedures are being followed, and verifying that the ISMS aligns with ISO/IEC 27001 standards and other relevant frameworks. Conducting regular internal audits provides confidence that the ISMS is functioning as intended, and it helps identify areas where adjustments may be required.

  • Management review [9.3]

    The "Management Review" subcontrol within ISO/IEC 27003 focuses on ensuring that senior management regularly reviews the performance of the Information Security Management System (ISMS) to ensure its ongoing suitability, adequacy, effectiveness, and alignment with the organization’s strategic objectives. This review process evaluates the results of audits, monitoring activities, risk assessments, and corrective actions, among other factors, to ensure the ISMS is performing as expected. Management reviews are essential for demonstrating leadership commitment to continuous improvement, guiding decision-making, and ensuring that the ISMS adapts to evolving risks and organizational needs.

    The management review process provides a platform for senior management to assess the performance of the ISMS, discuss any significant issues or non-conformities, and make decisions on corrective or preventive actions. It is a crucial step in ensuring that the ISMS remains aligned with both the organization’s goals and external regulatory requirements, and that it can effectively respond to emerging risks.

The "Operation" control in ISO/IEC 27003 focuses on the implementation and management of the Information Security Management System (ISMS). It ensures that security processes are planned, executed, and controlled effectively, including risk assessments and treatments, to mitigate potential security threats and ensure ongoing operational security.

  • Operational planning and control [8.1]

    The "Operational Planning and Control" subcontrol within ISO/IEC 27003 focuses on ensuring that the operational activities required to achieve information security objectives are planned, implemented, and controlled effectively. This involves integrating information security considerations into day-to-day business operations, aligning them with the organization’s strategic goals, and managing them to minimize risks and enhance the effectiveness of the Information Security Management System (ISMS).

    Operational planning ensures that resources, processes, and actions are aligned to meet information security objectives. Effective control of operations helps mitigate security risks and ensures that any deviations from planned activities are identified and addressed promptly.

  • Information security risk assessment [8.2]

    The "Information Security Risk Assessment" subcontrol within ISO/IEC 27003 emphasizes the systematic process of identifying, evaluating, and managing risks to information security in an organization. It aims to ensure that potential risks to information assets are effectively assessed, understood, and mitigated. This process allows the organization to prioritize its resources and efforts toward addressing the most significant risks, ensuring that the security of information is maintained and improved.

    An effective risk assessment is essential for identifying vulnerabilities, potential threats, and impacts on the organization's information assets. It supports decision-making processes related to the implementation of security controls and provides a foundation for maintaining compliance with relevant security standards and regulations.

  • Information security risk treatment [8.3]

    The "Information Security Risk Treatment" subcontrol within ISO/IEC 27003 focuses on the process of managing identified risks after they have been assessed in the risk assessment phase. It involves selecting and implementing appropriate actions or controls to mitigate, accept, transfer, or avoid risks that could threaten the confidentiality, integrity, and availability of information. Risk treatment ensures that all significant risks are addressed according to the organization's risk appetite and strategic objectives, with the goal of reducing potential damage or harm to the organization.

    Risk treatment is a key part of the risk management lifecycle, as it directly impacts how an organization protects its information and assets. The process involves determining the most effective ways to address risks through a combination of technical, administrative, and physical controls, as well as ensuring that actions are taken to reduce risk to acceptable levels.

The "Support" control in ISO/IEC 27003 ensures the provision of necessary resources, competence, awareness, and communication to implement and maintain the Information Security Management System (ISMS). It emphasizes the importance of documented information and internal support for effective ISMS operation and continuous improvement.

  • Resources [7.1]

    The subcontrol "Resources" under ISO/IEC 27003 is focused on ensuring that the organization allocates adequate resources—both human and technical—to establish, implement, maintain, and continuously improve the Information Security Management System (ISMS). Resources include personnel, technology, tools, infrastructure, and financial investment, all of which are necessary to achieve the objectives of the ISMS and to manage risks effectively.

    Proper resource management ensures that the ISMS has the capacity to address information security risks, meet compliance requirements, and protect the organization's assets without causing undue strain on operations.

  • Competence [7.2]

    The subcontrol "Competence" under ISO/IEC 27003 emphasizes the need for ensuring that personnel involved in the establishment, implementation, maintenance, and continuous improvement of the Information Security Management System (ISMS) have the necessary skills, knowledge, and experience. Competence includes both the technical expertise required to manage information security risks and the ability to apply security policies and controls effectively within the organization’s specific context.

    This control ensures that individuals understand their security responsibilities, receive adequate training, and have the qualifications necessary to perform their duties effectively. Competence also involves assessing and addressing gaps in knowledge through continuous education and professional development.

  • Awareness [7.3]

    The subcontrol "Awareness" under ISO/IEC 27003 focuses on ensuring that all personnel within an organization are aware of their roles and responsibilities in maintaining information security. This includes understanding the importance of protecting information assets, being able to recognize security threats, and knowing how to respond appropriately. Awareness programs are essential for fostering a security-conscious culture across the organization, ensuring that employees understand both the policies and the real-world impact of security risks.

    The objective of this subcontrol is to make sure that all employees, contractors, and relevant third parties are aware of the organization’s security policies and the impact of non-compliance, thereby reducing the likelihood of human error contributing to security breaches.

  • Communication [7.4]

    The subcontrol "Communication" under ISO/IEC 27003 focuses on ensuring that the organization establishes effective communication processes for its Information Security Management System (ISMS). This includes internal and external communications related to information security, policies, incidents, and responsibilities. The objective is to ensure that relevant stakeholders—both inside and outside the organization—are informed about information security matters in a timely, accurate, and efficient manner.

    Effective communication ensures that information security roles, responsibilities, and policies are clearly understood throughout the organization, and it allows for prompt and effective response to security incidents. External communication may involve sharing security-related information with third parties, customers, regulators, or partners, as appropriate.

  • Documented information- General [7.5.1]

    The subcontrol "Documented Information [General]" in ISO/IEC 27003 refers to the requirement for organizations to create, manage, and maintain documented information necessary to support the effectiveness of the Information Security Management System (ISMS). This includes documentation related to policies, procedures, objectives, evidence of compliance, risk assessments, and any other records needed to demonstrate the functioning of the ISMS.

    The key objective of this subcontrol is to ensure that the organization has a reliable and consistent method for maintaining records, policies, and other necessary documentation, which is critical for both internal operational efficiency and external audits or compliance requirements.

  • Documented information - Creating and updating [7.5.2]

    The "Documented Information [Creating and Updating]" subcontrol under ISO/IEC 27003 focuses on ensuring that all documentation related to the Information Security Management System (ISMS) is created and updated systematically. This process is vital for maintaining accurate, relevant, and up-to-date documentation that reflects the organization’s information security policies, procedures, and operational needs.

    The goal is to ensure that any documents required by the ISMS are properly created, maintained, and updated in a manner that supports ongoing compliance and operational efficiency. The creation and updating process should follow specific guidelines to ensure documents remain accessible, traceable, and aligned with the organization's objectives.

  • Documented information - Control of documented information [7.5.3]

    The subcontrol "Control of Documented Information" within ISO/IEC 27003 focuses on ensuring that documented information related to the Information Security Management System (ISMS) is appropriately controlled throughout its lifecycle. This includes the creation, approval, distribution, maintenance, access, storage, and disposal of documentation. Proper control of documented information is essential for maintaining the accuracy, confidentiality, and availability of key documents and ensuring that they remain up-to-date and secure.

    The control of documented information helps to ensure that all individuals working within the ISMS have access to the right version of documents when needed while protecting sensitive documents from unauthorized access or alteration.

The "Planning" control in ISO/IEC 27003 focuses on defining actions to address risks and opportunities, setting information security objectives, and establishing plans to achieve them. It ensures that the ISMS is proactively developed, aligned with organizational goals, and equipped to manage security risks effectively.

  • Actions to address risks and opportunities - General [6.1.1]

    The subcontrol "Actions to Address Risks and Opportunities [General]" under ISO/IEC 27003 focuses on ensuring that organizations identify and plan actions to address both risks and opportunities related to the Information Security Management System (ISMS). This involves developing strategies for mitigating information security risks while also capitalizing on opportunities that can enhance the effectiveness of the ISMS and improve the organization’s overall security posture. The planning process must be aligned with the organization’s context, objectives, and stakeholder expectations.

  • Actions to address risks and opportunities- Information security risk assessment [6.1.2]

    The subcontrol "Actions to Address Risks and Opportunities [Information Security Risk Assessment]" under ISO/IEC 27003 focuses on identifying, assessing, and managing risks associated with information security within the scope of the ISMS. The objective is to ensure that the organization systematically evaluates information security risks based on their potential impact and likelihood, and develops appropriate actions to mitigate or treat those risks. This process also identifies opportunities for improving security measures.

    The risk assessment process is essential for maintaining a proactive security posture, as it allows the organization to prioritize resources and implement the necessary controls to protect information assets.

  • Actions to address risks and opportunities - Information security risk treatment [6.1.3]

    The subcontrol "Actions to Address Risks and Opportunities [Information Security Risk Treatment]" under ISO/IEC 27003 focuses on determining the appropriate course of action for mitigating identified information security risks. Risk treatment involves selecting and implementing risk mitigation measures to reduce the likelihood or impact of risks to acceptable levels, in alignment with the organization’s risk appetite. The risk treatment process may include options such as avoiding, transferring, mitigating, or accepting risks. The objective is to ensure that information security controls are effective and appropriately scaled to the organization’s needs.

  • Information security objectives and planning to achieve them [6.2]

    The subcontrol "Information Security Objectives and Planning to Achieve Them" under ISO/IEC 27003 focuses on setting clear, measurable information security objectives aligned with the organization’s overall strategy and risk management approach. These objectives are key to ensuring that the Information Security Management System (ISMS) is continuously improved, and they help guide the implementation of security measures that protect the organization’s information assets. The planning process involves defining how these objectives will be achieved, including setting timelines, assigning responsibilities, and allocating resources.

The "Leadership" control in ISO/IEC 27003 emphasizes the involvement of top management in establishing, directing, and supporting the Information Security Management System (ISMS). It ensures that leaders provide the necessary resources, set clear policies, and foster a culture of security throughout the organization to drive ISMS success.

  • Leadership and commitment [5.1]

    "The ""Leadership and Commitment"" subcontrol under ISO/IEC 27003 highlights the essential role of top management in establishing, supporting, and sustaining an effective Information Security Management System (ISMS). This control emphasizes that leadership must demonstrate commitment by ensuring that the ISMS aligns with the strategic direction of the organization, integrating security into the broader organizational objectives, and providing the necessary resources to maintain a robust security posture.
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  • Policy [5.2]

    The "Policy" subcontrol under ISO/IEC 27003 focuses on the responsibility of top management to establish, approve, and communicate an information security policy that aligns with the organization's strategic objectives and the requirements of an Information Security Management System (ISMS). The policy serves as a foundation for the ISMS, providing direction for security objectives and outlining roles, responsibilities, and expectations for maintaining information security across the organization.

  • Organizational roles, responsibilities and authorities [5.3]

    The "Organizational Roles, Responsibilities, and Authorities" subcontrol under ISO/IEC 27003 emphasizes the need for top management to clearly define, assign, and communicate the roles and responsibilities related to the Information Security Management System (ISMS). It ensures that responsibilities for specific information security tasks are allocated appropriately and that individuals are given the authority needed to perform these tasks effectively. This control also stresses accountability, ensuring that all personnel understand their role in protecting the organization's information assets.

The "Context of the Organization" control in ISO/IEC 27003 involves understanding the organization's internal and external factors, including its needs, expectations, and the scope of the Information Security Management System (ISMS). This control ensures alignment between the ISMS and the organization's strategic objectives, risks, and regulatory requirements.

  • Understanding the organization and its context [4.1]

    The "Understanding the Organization and its Context" subcontrol under ISO/IEC 27003 focuses on the need to comprehend both the internal and external factors that can influence the effectiveness of the Information Security Management System (ISMS). This control requires organizations to evaluate their business environment, strategic direction, and key influencing factors (e.g., regulatory, legal, socio-economic, and technological) to ensure the ISMS is aligned with and supports organizational objectives.

  • Understanding the needs and expectations of interested parties [4.2]

    The "Understanding the Needs and Expectations of Interested Parties" subcontrol under ISO/IEC 27003 focuses on identifying and understanding the relevant stakeholders (interested parties) who influence or are affected by the organization’s Information Security Management System (ISMS). This includes understanding their needs, expectations, and requirements regarding information security. Interested parties can include internal stakeholders (e.g., employees) and external stakeholders (e.g., customers, regulators, suppliers). Their expectations may stem from regulatory compliance, contractual obligations, or specific business needs, which must be integrated into the ISMS design and operations.

  • Determining the scope of the information security management system [4.3]

    The "Determining the Scope of the Information Security Management System (ISMS)" subcontrol under ISO/IEC 27003 involves defining the boundaries and applicability of the ISMS based on the organization’s context, its operations, and the needs of interested parties. This subcontrol ensures that the scope includes the necessary organizational processes, assets, information, and resources that require protection. The scope determination is critical for tailoring the ISMS to the organization’s specific needs while ensuring that all relevant areas of risk are addressed.

  • Information security management system [4.4]

    The "Information Security Management System (ISMS)" subcontrol under ISO/IEC 27003 outlines the process of establishing, implementing, maintaining, and continually improving the ISMS. It requires organizations to define a systematic framework for managing information security risks to ensure the confidentiality, integrity, and availability of information. The ISMS must be tailored to the specific context of the organization and aligned with business objectives, legal requirements, and the expectations of interested parties.